Changes on domestic labels

Dear Customer,

In our commitment to ensuring the highest level of personal data protection, starting from April 22, 2024, we are introducing a new standard for our labels. These changes concern labels generated via API and the DHL24 application.

Our priority is to provide adequate data protection in the interest of our customers. To achieve this, we will anonymize the personal data of recipients and senders of parcels, replacing the string of letters on the label with asterisks.

If you generate labels with DHL24 or API, the label change will occur automatically.

You can now generate and test the new label templates in the testing environment on DHL24 API.

Below is a comparison between the current and new labels: